---
title: Privacy Policy
date: 2026-07-16T20:28:25Z
modified: 2026-09-14T19:33:00Z
permalink: "https://aleroofingky.com/privacy-policy/"
type: page
status: publish
excerpt: ""
wpid: 140
timestamp: 2026-09-14T19:33:00Z
tags: []
---

# Privacy Policy

**Effective date:** 7/1/2026

A.L.E Roofing (ALE Roofing LLC) respects your privacy. This policy explains what information we collect when you visit aleroofingky.com or contact us, how we use it, and the choices you have. We keep it in plain language because that is how we do everything.

## Information We Collect

**Information you give us.** When you request a free estimate, ask a question, or use our instant quote tool, we collect the information you provide, such as your name, phone number, email address, property address, city, and details about your roofing needs. If you call us, we may keep notes from the conversation so we can serve you better.

**Information collected automatically.** Like most websites, we use cookies and similar technologies to understand how visitors use our site. This may include your IP address, browser type, the pages you visit, and how you arrived at our site. We use this information in aggregate to improve the website and our advertising.

**Photos and project information.** If we inspect or work on your roof, we take photos to document its condition and our work. These photos are part of your project record. We do not publish photos that identify your home alongside your name without your permission.

## How We Use Your Information

We use the information we collect to:

respond to your estimate requests and questions, schedule inspections and projects, prepare quotes and insurance claim documentation, send you information you have requested, improve our website and services, and comply with legal requirements.

We do not sell your personal information.

## How We Share Information

We share information only as needed to run our business:

**Service providers.** We use trusted third-party tools to operate our website, provide instant online quotes, process financing applications, and manage scheduling and communications. These providers receive only the information they need to perform their service and are not permitted to use it for their own purposes.

**Financing partners.** If you apply for financing, the information in your application goes to the lender or financing platform handling your application. Their use of your information is governed by their own privacy policies and disclosures, which are presented during the application.

**Insurance claims.** If we assist with an insurance claim at your request, we share relevant project documentation, such as photos and estimates, with your insurance company and adjuster.

**Advertising and analytics.** We use services such as Google Analytics and advertising platforms to measure our website traffic and advertising. These services may use cookies to recognize your device across websites. You can control cookies through your browser settings.

**Legal requirements.** We may disclose information if required by law or to protect our rights, our customers, or others.

## Calls, Texts, and Emails

If you provide your phone number on our website form and check the boxes, you are opting in to SMS messaging. Message and data rates may apply and frequency varies. You can opt out of texts at any time by replying STOP. You can reply HELP for help. We will not add you to marketing lists you did not sign up for. SMS consent is not shared with 3rd parties.

## Cookies and Your Choices

You can set your browser to refuse cookies or alert you when cookies are being used. Some site features, such as the instant quote tool, may not work properly without them. You can opt out of personalized advertising through your ad settings on Google and other platforms.

## Data Security and Retention

We take reasonable measures to protect your information from unauthorized access, and we keep project records only as long as needed for business, warranty, and legal purposes. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

## Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

## Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below and we will respond within a reasonable time.

## Changes to This Policy

If we update this policy, we will post the new version here with a new effective date. Continued use of the website after changes means you accept the updated policy.

## Contact Us

A.L.E Roofing (ALE Roofing LLC) Lancaster, Kentucky Lexington: 859-402-5211 Lancaster: 859-339-0058 Email: info@aleroofing.com